Warranty Information
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QED 2004-5 Warranty

QED Millennium and Millennium Magnum Dryers

 

Length of Warranty & Covered items include:

 

5 years ----  Any parts including, Electrical, Mechanical, Electronic, Screw conveyor, Metering System Drive Motors, Grain Exchangers, Heat Exchangers, Draft or pressure switches, Flame sensors, Flame Relays, Purging Timers, Motor Starters, Fuses, Switches, Contacts, Burners, Temperature controls, Gas Manifolds, Gas Valves, Gauges, Bindicators, Plenum and Exhaust Limit controls, which are provided with the standard dryer.  Heat and Cooling Fan motors are included.

 

2 years ----- Factory labor on all items needing replacement in continental United States.

 

Parts are replaced under warranty when they become nonfunctional by QED standards.

All parts are to be returned to QED freight prepaid.  QED personnel do all labor, no labor is reimbursed to others, other than with prior QED factory personnel’s clear written or faxed factory authorization. All replacement parts must come directly from QED to be considered for warranty.  This warranty extends well beyond the manufactures warranty to QED. If we find parts being exchanged from other dryers or parts being removed and used elsewhere, the entire warranty will be considered void.  Due to the distance to different locations where the dryers become located we only charge for Expenses to and from the job site.  All labor is paid by QED. Expenses include mileage, air port parking and air fair if needed.

 

Not included are any parts added by others or any parts ordered as specials to replace one of our standard controls.  Not included are any items abused, misused, or not properly maintained.  These include lubrication of bearings and gear

reducers, once a year on a seasonal dryer, or once every 1000 hours which ever comes first.  Also excluded are acts of vandalism, improper use, single phasing by power company or fuses, wind damage, lightning, acts of God, fires, and other items covered by insurance.

In order to maintain coverage after the second year a spring preseason factory check is required.  The customer would pay for labor, travel & expenses.   It requires the customer to clean the dryer completely prior to the service call, and then call QED.

This warranty requires the user to keep all guards in place, to have cages and step off’s as required by OSHA.  The user is also required to make sure all gas leaks are fixed, to keep all control panels closed and safe, to provide proper training for operating personnel, and to keep the manual available for safe service and operation.  We cannot make your personnel replace guards after servicing our equipment and you must be responsible for safety.  No added equipment or field-changed equipment is included in the QED warranty or in its liability.  Placement of the dryer and meeting local dust, noise, electric, and gas codes are the customer’s responsibility.

This warranty is not transferable from the original user.  Warranty is limited to five years from date of shipment or 10,000 hours, of control panel operating time, for processors and year around users.  Export Warranty is for parts only for one year from shipping date and does not include freight, labor, travel, any expenses, installation, or start up.

 

All personnel should be trained on the operation and safety procedures for electrical, gas, and mechanical problems.  We supply all dryers with emergency dump slides under the screen columns and above the discharge for emergency dumping in case of fire.  The new racking system prevents trash build up but improper filling and cleaning can cause a problem in any dryer system, which uses flame to dry agricultural products.

QED wants you to enjoy the best warranty in the drying business, safely, with very little cleaning, downtime, maintenance, and greater peace of mind.

 

 

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Starfield Technologies, Inc.